1.           Privacy policy.


We believe that all Pinowood.ca customers should be treated fairly, honestly, and with respect. We value our relationship with our customers, and as such, Pinowood.ca is committed to maintaining the accuracy, confidentiality, security and privacy of your information that we collect.

2.               Personal information.

What personal information we collect:

·                     First and last name

·                     City

·                     Shipping address

·                     Postal code

·                     Email address

We do contract with third parties to fulfill your order, send you our promotional materials, and from time to time conduct market research on our behalf to improve our products and services to you. We only share with these third parties the information required to fulfill these duties and do not authorize them to use your information in any other way. We have confidentiality agreements in place to ensure the protection of your personal information.

3.               How is the information collected:

Your personal information is collected when:

·                     You subscribe to our online store

·                     An order is placed online or by email

·                     If you participate in one of our contest

Your personal information is used to:

·                     Track the orders

·                     Promotional email from times to time

·                     For in house market research

4.               Log files and cookies

What log files and cookies are collected from Pinowood.ca:

·                     IP Adress

·                     Pages being visited

·                     Time and date of connection


These infomration allows us to:

·                     Track your order

·                     Build statistics

5.               Mailing list opt out

At any given time a user can retract is name or personal informaiton from our mailing lists. We understand that not all users want to receive information about our products, promotional advertisement , contest and  services, For this reason all users of the Pinowood.ca website can remove their name and information from our list by contacting us:
By mail: Pinowood.ca,  34 rang thomas, notre dame de la paix, Québec, Canada, J0V 1P0
Email: info@Pinowood.ca
Phone : 514-730-6736

Online : www.pinowood.ca/    into the contact us section.

6.               Security

All information collected is stored in a secured server. All employees working for us respect the privacy policy of Pinowood.ca and cannot share any information collected.  Some security feature used by Pinowood.ca:

·                     SSL protocol (Secure Sockets Layer)

·                     Management of website is secured to authorized personal only with login / password

·                     Login/ Password for end users


We strive to maintain a high degree of security on our website and for all information collected. There is always a risk when sharing personal information online even when using the latest security technology.